What We Collect and Why We Hold It
We collect the information you give us when you register — your name, email address, and mobile number — plus the payment references tied to your Touch 'n Go eWallet, Boost, or GrabPay deposits and withdrawals. We do not store your full e-wallet PIN or banking
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password at any point. Session data, device type, and browser identifiers are logged automatically so we can detect unusual login activity on your account. If you contact live chat or email support, that conversation is also retained so we can follow up accurately. We hold transaction
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records for the period required by applicable financial regulations in jurisdictions where the service is available under local law. Players in Ipoh and across Malaysia are covered by the same data-handling standards we apply platform-wide. Cookies placed on your device are used for session continuity and
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basic analytics; they do not track your activity on other websites. You can clear cookies through your browser settings at any time without losing your account. We do not sell, rent, or trade your personal data to advertising networks or unrelated third parties. Any data sharing
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with payment processors — such as when a GrabPay or DuitNow transfer is verified — is limited strictly to what those processors need to complete the transaction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.