How Our Legal Policy Works for You
Your account on gempak888 is governed by these terms from the moment you complete registration. All activity — including wallet transactions via Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX — is subject to these conditions. We do not accept account activity that conflicts with
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applicable Malaysian law, and access is available only where local law permits. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure, and any activity conducted under your credentials is treated as authorised by you. If you suspect unauthorised access, contact
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our support channel immediately to freeze the account. When a dispute arises — for example, a transaction you do not recognise or a payout you believe was incorrectly calculated — you have the right to raise a formal dispute through our support team. We will log
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the case, review the relevant transaction records and respond within the timeframe stated in your dispute acknowledgement. We retain transaction logs and account records in line with the data retention period set out in our privacy notice. If at any point you wish to request a
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summary of your account data, our support team handles those requests directly. Players in Ipoh and elsewhere in Malaysia are subject to the same terms without regional variation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.